What Is Remedy System?

The Remedy Action Request System, also know as Remedy or ARS, is a client-server trouble ticketing application produced by BMC and used by organizations to track internal problems and customer-reported issues.


What are the remedy? 1 : a medicine, application, or treatment that relieves or cures a disease. 2 : something that corrects or counteracts. 3 : the legal means to recover a right or to prevent or obtain redress for a wrong.

what does BMC Remedy do?

BMC Remedy allows you not only to manage your IT Service desk but also beyond IT processes, you can use single ITSM suite to manage all the service desks may it be IT, HR, Legal, Finance etc. The Remedy tool allows integrations with all the applications/tool (SAP, Oracle, any monitoring solution, HR tools etc.)

What does ITSM stand for? IT service management

is remedy a CRM?

Remedy Corporation, traditionally known for help desk software, extended its application suites to include CRM. The suite of four modules is built on Remedy's established Action Request (AR) System and provides CRM functionality for mid-sized companies looking to automate their front-office processes.

How do I know my BMC Remedy? To access server information, open the BMC Remedy AR System Administration Console and select System > General > Server Information. Client versions appear in the About dialog box (from the Help > About menu option). On Windows, executable and supporting file versions are displayed in file properties.

who makes remedy software?

Remedy Corporation

How much does BMC Remedy Cost? The cost is $60/per user per month. the two biggest components of the suite. It's offered in two licensing flavors: Named Users (similar to ServiceNow) and Concurrent Users (just like their competitor Cherwell).

What is BMC full form?

The Brihanmumbai Municipal Corporation (BMC), also referred as Municipal Corporation of Greater Mumbai (formerly Bombay Municipal Corporation) is the civic body that governs the city of Mumbai, India.

What is BMC medical term? An open access, open peer-reviewed general medical journal, BMC Medicine publishes outstanding and influential research in all areas of clinical practice, translational medicine, medical and health advances, public health, global health, policy, and general topics of interest to the biomedical and sociomedical

What is BMC Helix?

BMC Helix Platform is a cloud-native, micro-services-based platform that helps companies enhance, extend, customize, and integrate new capabilities through REST APIs.

What does remedy mean in law?

A legal remedy, also judicial relief or a judicial remedy, is the means with which a court of law, usually in the exercise of civil law jurisdiction, enforces a right, imposes a penalty, or makes another court order to impose its will.

Who bought remedy?

Peregrine Systems, Inc.

What is ITSM in BMC Remedy?

BMC Remedy (Action Request System) is a platform on which BMC Remedy ITSM Suite is built. BMC Remedy ITSM Suite is a single step solution for IT Service Management with different modules. BMC Remedy ITSM comes with Incident & Problem Management Modules called as Service Desk.

What is the latest version of BMC Remedy?

BMC Software has announced the release of Remedy Version 9.0. Being hailed as smart, beautiful, and even more powerful, the new version represents a new approach from BMC to understand users, identify and solve customer problems and focus on the experience.

What is Remedy help desk?

Service desk management for businesses that helps cater the service requests in fewer costs and high efficiency while increasing the employee productivity.

What is Service Management in ITIL?

ITIL defines IT service management as: “The implementation and management of quality IT services that meet the needs of the business. IT service management is performed by IT service providers through an appropriate mix of people, process and information technology.”

What is baseboard management controller?

A baseboard management controller (BMC) is a specialized service processor that monitors the physical state of a computer, network server or other hardware device using sensors and communicating with the system administrator through an independent connection.