Where can I turn in xfinity equipment? Visit us at a Comcast Service Center or Xfinity Store Drop off your equipment at any Comcast Service Center or Xfinity Store. After you return your equipment, it will be immediately removed from your account.
Where can I turn in my Xfinity equipment?
Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting Xfinity.com/stores. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account.
How long do I have to return Comcast equipment?
14 days Check the status and hours of an Xfinity Store near you. If you wish to return or exchange for any reason, we want to help you take care of it as quickly as possible. You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange.
Is Comcast Open to return equipment?
Comcast Service Centers are still available to help with a variety of tasks, including: ... Picking up, returning or exchanging your Comcast equipment.
What happens if I dont return Comcast equipment?
What happens if you don't return Comcast equipment? You'll be charged an unreturned equipment fee, a fee for incidental costs, and it'll go to collections if you ignore it. Your best move is to return equipment correctly, track all the details, and follow up with Comcast to ensure they didn't screw up (or you over).
Can I return my Xfinity equipment to a UPS store?
Comcast's Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. ... Customers can walk into any The UPS Store location, drop off their equipment and take their receipt. Oct 30, 2014
How do I cancel Comcast Internet and keep 2019?
Looking to Cancel your Xfinity Account? Contact us so we can guide you through the process. Chat with us online. Visit your local Xfinity Store. Complete a simple cancellation form. Mail a cancellation request, including your first and last name, service address, account number and phone number to: Comcast Cable.
How much does Comcast charge for equipment?
Xfinity equipment fees: $14.95/mo. Instead, it tacks on a $5 per month DVR service fee and a $10 per month HD technology fee.
Do I have to return my Xfinity Remote?
Whether you're returning a modem, digital adaptors, or even a remote, Comcast will charge you if you don't return it the way they want. Unreturned equipment fees are the bane of any Comcast cord-cutter. And they would much rather charge you than have that old remote back.
How do I cancel my Comcast Internet service?
The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Follow the prompts to cancel service. Or just keep repeating “cancel service.” You can email a cancellation request as well and have Comcast call you. Feb 16, 2017
How do I return my Comcast Flex?
How do I return my Xfinity Flex equipment? Print a free UPS return label, then pack it in the original shipping box (if you still have it) and ship it to us. Bring it to a local Xfinity Store, where it will be taken off your account immediately.
Can you call Comcast 24 7?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
How much does it cost to cancel Comcast?
How much are cancellation fees? Company Fee Cancellation contact # Comcast Xfinity $10 per month remaining on contract 1 (800) 934-6489 Cox Up to $120 1 (866) 961-0027 DIRECTV A prorated early-termination fee of up to $20/mo. left on contract 1 (800-531-5000 DISH $20 per month remaining on contract 1 (888) 283-2309 5 more rows • Oct 22, 2020
Does Comcast charge for lost remotes?
A replacement remote at a service center, free of charge $ for. A broken or Lost remote control with the remote will cost you a new one no..., 2016... Comcast Lost 273,000 Cable Customers in Q3 2020 in 2020. Dec 30, 2020
How do I return Comcast equipment to coronavirus?
Simple Options to Return Xfinity Equipment Sign in and visit the Equipment Return page. ... Check off the device(s) you'd like to return and select Continue. ... Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. May 14, 2020
Can I return my Xfinity mobile phone?
Hopefully you're 100% happy with Xfinity Mobile from the get-go. However, if you want to part ways for any reason, you can return your device and cancel your service for a refund up to 14 days from when your device ships or you bought it in the store. Mar 4, 2021
Can I use my own modem with Xfinity?
You can purchase your own retail modem for use with your Xfinity Internet and/or Voice service, as long as the equipment is certified to work on our network. ... To learn more, see more about installing and activating your purchased modem with Xfinity service.
How do I return Xfi pods?
To initiate a return or exchange, visit Xfinity.com/xfi-pods-return-form. Once the return/exchange form is completed, you will receive an email confirmation with next steps on how to return the equipment, as well as details on how your refund or exchange will be processed.
How do I negotiate with Comcast?
3 Ways to Lower Your Comcast Cable and Internet Bill How to Save Money on Comcast Cable and Internet Service. Sign Up for a Streaming Service and Downgrade to Limited Basic Cable. Contact Comcast's Customer Solutions Department to Negotiate a Lower Rate. Buy a Modem and Router Combo to Eliminate Monthly Equipment Fees. Bonus Tip! Consider Xfinity Mobile. Final Thought.
How much is Comcast Internet by itself?
Xfinity internet plans and packages in your area Price Download speeds up to Connection type $49.99/mo.* 200 Mbps Cable $64.99/mo.* 400 Mbps Cable $74.99/mo.* 600 Mbps Cable $84.99/mo.** 1,000 Mbps Fiber 3 more rows
How can I get Comcast to lower my bill?
Here are five easy ways to lower your Xfinity bill: Choose a TV package with fewer channels. Lower your internet speed. Stop going over your data cap. Get rid of rental equipment. Negotiate your monthly cost. Dec 8, 2020
Does Comcast offer deals for existing customers?
Xfinity offers many promotions for new customers, which are also available for the existing customers as well. Some of the promotions for existing customers include free or discounted equipment upgrades, free package upgrades, and savings on bundled packages.
Should I buy my own modem or rent from Xfinity?
First, the pros: 1 – Buying your own modem will save you money in the long run provided that it lasts longer than the time it would take for the rental savings to pay for the purchase of the modem. ... Since you're paying $132 per year in rental fees to Comcast the purchase would pay for itself in less than a year. Sep 9, 2018
Is it better to rent or buy modem?
If you have a fee on your bill, you could save between $60 and $120 per year by buying your own modem instead of renting. Sure, you'll have to pay more up front—most modems cost between $50 and $100—but within a year, you'll have recouped the cost of those fees, and you'll begin saving $10 a month. Aug 9, 2019
What is the newest Xfinity Remote?
Comcast revealed its redesigned X1 Voice Remote yesterday which features a newly relocated microphone button that's easier to push for voice commands. Today, the X1 remote is also getting a new phone finder command that can help Xfinity Mobile customers find their misplaced cellphones in the home. Dec 12, 2017
What do I do if my Comcast remote stops working?
Factory Reset the Xfinity Voice Remote without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset.
Where do I return my cable box?
Visit us at a Comcast Service Center or Xfinity Store Find a Comcast Service Center or Xfinity Store location near you. Drop off your equipment at any Comcast Service Center or Xfinity Store. After you return your equipment, it will be removed from your account within 2 business days.
Why is Comcast so bad?
This is really why Comcast service is so bad: They are a culture that focuses on profits not customer happiness. Training and hiring is very poor, which leads to poor experiences. The hardware and software is out of date and breaks down frequently.
Can I temporarily suspend my Xfinity account?
Remember, as the primary account holder, you can suspend service on any active lines for up to 14 days. Your service will automatically resume on the 15th day, unless you speak with an Xfinity Mobile Specialist to make other arrangements.
Is Xfinity Flex really free?
The Xfinity Flex is a TV streaming device offered free-of-charge to Xfinity internet-only customers. It streams on-demand television shows and movies as well as some live streaming content. Jun 8, 2020
Is Xfinity flex any good?
The Xfinity Flex is off to a good start. It is easy to set up, has a great voice search, and lets you monitor your smart home devices and home security system. But ultimately, a streaming box is only as good as the content you can stream through it. Aug 11, 2020
Is Netflix free with Xfinity?
Customers in the United States can sign up for an eligible Xfinity package that includes a Netflix subscription. ... Once you've signed up, activate to link your new or existing Netflix account. Use this article if you have Netflix included in your Xfinity package.
How do I get a live person at Comcast?
How to Get a Live Rep With Comcast Customer Service Call Comcast at (800) 266-2278. ... Push ""#"" when given the choice of automated menu options. ... Choose the department in which you want to speak to a live representative. ... Wait patiently on hold while the system connects you with a live rep.
How do I chat with Comcast?
On the Support and Contact Us pages on xfinity.com, click Chat with Xfinity. In the My Account app, click on the chat bubble icon on the upper right-hand corner. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. On the More tab in the Xfinity Home app, click Chat with an Agent.
Is Comcast customer service 24 hours?
Chat with Xfinity Get 24/7 help with any questions you have.
Will Comcast waive early termination fee?
Comcast to delay data-overage fee, waive contract cancellation charges amid pandemic. ... Along with removing data cap charges, Comcast will also allow customers who signed contracts before November 2020 to end their service at any point through December 2021 without being charged a cancellation fee. Feb 3, 2021
Do I lose my Comcast email if I cancel service?
As a former Xfinity customer, you can still use your Comcast.net email address if you logged into your account in the 90 days prior to disconnecting your service. Your email account will remain active as long as you access it at least once every nine months.
What happens if I cancel my Comcast account?
When you disconnect Xfinity service, you still get to keep your Comcast.net email account(s); however, you will only have access to your Comcast.net email if you have logged into your account(s) within 90 days of disconnecting service. Jun 30, 2016
How much is a replacement Xfinity Remote?
The Comcast Xfinity replacement remote will cost you $9.95, plus shipping and handling charges. Their customer service # to order your new remote is +1-800-934-6489.
Will a universal remote work with Xfinity?
When it comes to universal remotes, Logitech'S Harmony Elite is the best remote to use with Xfinity, Xfinity X1, or any TV or streaming service. Why? It will control your Xfinity cable box as well as any other device in your media cabinet. Aug 23, 2019
Does Comcast have a remote for seniors?
The large-button remote is a third-party device that delivers improved readability of the remote keys and may be easier to use for our customers who are elderly, blind or have low vision or a visual disability and other customers with disabilities.
How do I return my Verizon modem?
Take the router to a UPS Store that accepts Verizon FiOS equipment returns. Have them mail it back, and be sure to get tracking information for the package! Aug 17, 2019
Is Xfinity Mobile really free?
Xfinity Mobile unlimited plans. All Xfinity Mobile plans come with free unlimited talk and text. You just pay for the data, in one of two ways: either “By the Gig” or “Unlimited”. ... It's a full $15 cheaper than T-Mobile's cheapest unlimited plans and $20 cheaper than AT&T's. Dec 3, 2020
Can I keep Xfinity mobile If I cancel Internet?
No new lines Although you can keep your Xfinity Mobile service without having Xfinity Internet, Xfinity Voice, or Xfinity TV, you cannot add new lines to your Xfinity Mobile account. ... These restrictions remain in effect unless you add Xfinity Internet, Xfinity Voice, or Xfinity TV service back on your account. Dec 17, 2020
What does Xfinity mobile insurance cover?
The Xfinity Mobile Protection Plan for customers with an Android device. Accidents may happen, but you'll be covered for drops, spills, cracks plus your smartphone will have unlimited access to screen-only repair (a service fee/deductible will apply). When your device is lost or stolen, you need help stat!
Does Comcast replace modems for free?
How much will my new equipment cost? If you rent equipment and install the new TV Box and/or modem yourself, there's no charge for exchanging. We can also schedule a professional installation, but an additional fee may apply.
How do I activate my own modem with Comcast?
You can activate the modem or gateway you own using the Xfinity app as long as it's eligible. ... Activating Your Modem or Gateway Launch the Xfinity app and sign in using your Xfinity ID and password. ... Once the Internet connection has been found, you'll be prompted to Start Activation. More items...
How much does Xfinity charge for modem rental?
If you're signing up for Xfinity service, you can choose to rent a modem and router for a fee of $14/mo. While you might take comfort knowing that the Xfinity-provided device is compatible, it's important to note that the rental will cost you about $168/year.
How can I boost my Comcast WiFi signal?
Improving WiFi Network Performance Check Gateway/Router Placement. ... Regularly Restart Your Equipment. ... Confirm Your WiFi Network. ... Use a Single WiFi Name for Your Xfinity Home Network. ... Connect High-Bandwidth Devices via Ethernet. ... Check Bridge Mode and Antennae for Third-Party Routers. ... Consider a Different Speed Option. More items...
What WiFi extender works best with Comcast?
Best WiFi Extender for Xfinity: Our Picks Netgear WiFi Range Extender EX3700. One of the best options to extend your Xfinity service is the Netgear WiFi Range Extender EX3700. ... TP-Link AC1750 WiFi Extender. Another solid option is the TP-Link AC1750 WiFi Extender. ... SE TEK Superboost WiFi Extender. Jul 2, 2020
Does Xfinity have a WiFi booster?
An xFi Pod can give you a boost. An xFi Pod creates a powerful mesh WiFi network that finds the fastest connection in your home, to keep you seamlessly online as you move around. Just plug your Pod into an indoor electrical outlet, then use the Xfinity app to pair it with your xFi Gateway.
What is the best alternative to Xfinity?
16 Cost-Effective Cable Alternatives Sling TV (starting at $30 per month) ... Philo ($20 per month) ... FuboTV ($65–85 per month) ... YouTube TV ($65 per month) ... YouTube (free) ... Cable Network Channels Online (free) ... HDTV Antenna (prices vary) ... Library (free) More items... • Oct 22, 2020
What is the cheapest Comcast package?
Xfinity's Performance Starter is clearly the cheapest option if you just want to pay the lowest price and don't care for that much internet speed. Here's a list of the promotional prices you can expect for Xfinity internet packages. ... Cheapest Xfinity plan: Central US. Plan Price/Mbps Performance Starter $0.80/Mbps 5 more rows • Feb 8, 2021
What is the difference between Comcast and Xfinity?
Comcast and Xfinity: the same but different. As you can see, Xfinity and Comcast are different brands of the same company. Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).
Can I just have internet with Comcast?
Can I just get Xfinity internet? Yes. Xfinity internet-only plans offer speeds ranging from 25 Mbps to 2,000 Mbps. Internet-only plans from Xfinity start at $20/mo.
Is WiFi free with Comcast?
Comcast's Internet Essentials plan for low-income households is currently free for the first 60 days for new subscribers. ... Additionally, access to free Xfinity WiFi hotspots will be extended as well, regardless if you're a Xfinity subscriber or not. Dec 7, 2020
Does Comcast offer no contract Internet?
Internet Essentials from Comcast brings affordable, high-speed Internet to your home for only $9.95 per month, so you can have greater access to homework, job opportunities, healthcare and benefits, education resources, and more. No contract, and no credit check.
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